Have a question for us? Check out the FAQs below and click on the arrow next to the question you have to expand the answer.
Ordering & Delivery
What’s the minimum and maximum order quantity?
We can handle both small and large orders. Whether you need just a few pieces or a bulk order, we’ll work with you to meet your needs.
Do you offer shipping or local pickup?
Yes! We offer shipping for all orders. Local pickup is currently unavailable.
How long does it take to get my order?
Our standard turnaround time is 1-5 business days, depending on order size and complexity. Rush orders are available for an additional fee.
Can I get a rush order?
Absolutely! Let us know your deadline, and we’ll do our best to make it happen.
Can I make changes to my order after it’s placed?
We understand that sometimes changes are necessary after placing an order. If you need to make adjustments, please contact us as soon as possible. We’ll do our best to accommodate your request, but please note that changes may not be possible if production has already started.
Pricing & Payment
How much does a personalized t-shirt cost?
Prices range from $15 to $40+ per shirt, depending on the design, shirt type, and order size. Bulk orders get significant discounts!
Can I get a price quote?
Yes! Tell us about your design, shirt type, and quantity, and we’ll provide a custom quote.
What payment methods do you accept?
We accept major credit cards, cash, and checks. Full payment is required upfront for most orders, but we can discuss options for larger projects.
Do you offer bulk discounts?
Yes! The more you order, the more you save. Contact us for a bulk pricing quote.
Can I get a shipping cost estimate?
Of course! Provide your shipping address and order details, and we’ll give you an estimate.
Printing Methods & Options
What are DTF Transfers?
DTF (Direct to Film) transfers create vibrant, full-color designs on almost any fabric. They’re durable, lightweight, and perfect for small or complex designs.
What are Screen Print Transfers?
Screen print transfers use plastisol ink to create bold, vibrant designs. They’re great for bulk orders and simple designs.
How does DTF feel compared to screen print transfers?
DTF is softer and smoother, while screen print transfers have a thicker feel, especially on dark fabrics.
What’s the difference between plastisol and water-based inks?
Plastisol ink is bright, durable, and sits on top of the fabric, giving it a thicker feel. Water-based ink soaks in for a softer, eco-friendly finish but may not be as vibrant.
Should I choose DTF or screen print transfers?
DTF: Best for vibrant, full-color designs and small orders.
Screen Print Transfers: Best for bulk orders and simple designs.
Not sure? Contact us, and we’ll help you decide!
What is Heat Transfer Vinyl (HTV)?
HTV is a heat-applied vinyl used for bold designs, names, and numbers. Available in different finishes like glitter, matte, and glossy.
How do I choose the right printing method?
It depends on your design, fabric, and order size. Contact us, and we’ll help you pick the best option!
Design & Artwork
What file formats do you accept?
For the best results, we prefer vector files (AI, EPS). We also accept high-resolution PNG, JPEG, PSD, and PDF files (300 dpi minimum).
Can I use copyrighted images?
You must have the rights to use any images in your design. We cannot print copyrighted content without permission.
How do I choose the best print placement?
We can print on common locations like the front, back, chest, and sleeves, as well as unique areas like the collar or hem. Let us know what you envision!
Quality & Care
How long do custom prints last, and what affects their durability
DTF and screen print transfers are very long-lasting. HTV is durable but may show wear (cracking/peeling) over time. For best longevity, wash inside-out in cold water and avoid high heat drying.
How should I wash my custom shirt?
Wash inside out in cold water on a gentle cycle. Avoid high heat when drying to extend the print’s life.
How do I choose the best garment type?
We’ll help you pick the right garment based on your design, budget, and intended use.
Returns & Customer Support
What is your return or exchange policy?
Since all orders are custom-made, we do not accept returns or exchanges unless there is a defect or printing error. Please check your order details carefully before finalizing.
How can I contact you?
You can reach us by phone, email, or through our website’s contact form.
Do you have a physical store?
We currently operate online only, but we’re happy to assist with any questions!
Additional Services
Do you cater to specific industries or niches?
Yes! We specialize in creating custom apparel for a variety of industries, niches, and events. Whether you need branded workwear for your business, team-building shirts for corporate retreats, event apparel for conferences and trade shows, or custom spirit wear for schools and clubs, we provide high-quality, personalized solutions tailored to your needs. Our custom prints are also perfect for nonprofit fundraising campaigns, community events, restaurants, and hospitality businesses. No matter your industry or occasion, we’re here to help you create apparel that enhances your brand, unites your team, and makes a lasting impression. Let’s bring your vision to life—contact us today!